Airbnb and Expedia Group Partner Vrbo Tackle “Party Houses”
Airbnb and Vrbo, an Expedia group company, have announced a partnership to develop the community integrity program.
The industry collaboration is about community safety by sharing important information on lists and strengthening action against community threats posed by repeat “party house” offenders, according to a press release.
The two companies worked separately, the statement said, to address the challenge of disruptive party houses that are repeatedly reported.
Vrbo’s Stay Neighborly and Airbnb’s neighborhood helpline enable community leaders, neighbors and hosts to elevate issues, the statement noted.
However, the challenge remains, as repeat offenders can be taken off the list by one platform, to appear on another, the statement said, adding: “Neighbors don’t care if a party house gets its reservations through a particular platform – they just want the parties to end. “
A platform alone cannot solve this problem, which requires an industry-wide effort, according to the Community IntegrityProgram release designed to address the problem.
Airbnb and Vrbo plan to work with a trusted third-party intermediary to develop a process that identifies properties that have been permanently removed from each platform due to repeated violations of respective community policies.
The information will be available for each company to take appropriate action. The program is expected to launch in the United States in the coming months, the statement said.
“Although rare, disruptive parties can have a significant impact on the quality of life in the community. This concerns a very small minority of short-term rental housing, however, for neighbors, they can be a real nuisance to the neighborhood. Neither Airbnb nor Vrbo have tolerance for this type of irresponsible activity, ”the statement said.
“Industry collaboration is an important step in reducing enforcement gaps and prioritizing the safety of the communities in which we all operate. This is the first step in building on a solid foundation. More details on the community integrity program will be available soon. “