Airbnb says ‘misunderstanding’ led to booking confusion with actor John Cleese

Airbnb says a “misunderstanding” led British actor John Cleese to find himself with no place to stay while working on a movie in Ontario’s cottage country.

On Monday, Cleese took to Twitter to ask residents of Huntsville, Ont., If they had a home he could stay in because the home he booked on Airbnb had been given to someone from other.

Airbnb said Wednesday that the Cleese team requested a reservation at a Huntsville home, but the host never actually agreed to the request.

As a result, the hosting company claims that Cleese’s fees were automatically reimbursed.

Cleese tweeted later Monday thanking people for their accommodation suggestions, and noted that all local hotels appeared to be full.

Airbnb said they have been in contact with Cleese’s team and offered them a coupon for their next stay with the company.

“Wherever he stays, we hope Mr. Cleese and his team have an incredible experience in the beautiful Muskoka region,” a company statement read.

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