AirBnB terminates Bangkok superhost Kelly Kampen for no apparent reason
AirBnB superhost in Bangkok, Kelly Kampen, yesterday made public his allegedly unjustified dismissal from the hosting service.
Kelly Kampen, the Superhost who featured on Huffington Post in January, spilled the bean in a blog post here. He said he received a phone call from AirBnB’s San Francisco office last Friday coldly informing him that his account would be terminated from the rental home service he had been a part of for two years. No reason for termination was given.
Friday’s phone call was followed by a scripted email stating that its termination would take effect the next day. His future bookings were canceled and he was offered fifty percent of future earnings as compensation, he said. Kelly wrote emails to the CEO and Country Manager of AirBnB Thailand, but no explanation was given.
“No one from AirBnB has been in contact with me since the last email we received on Sunday,” Kelly told Coconuts Bangkok today. “I still have hope that they will reach out to me and correct this or tell me what happened. While they didn’t handle this in the best way, I still love the AirBNB community. It’s sad that I had to take this route in the hope of an answer.
“I have no idea why my account was terminated,” he said. “All of my interactions with my guest were just great, it could have been a guest [who reported my account], but I think it’s unlikely. It could also have been someone else. All of these are possibilities. It could also have been an automatic algorithm that simply reported the account incorrectly. “
Kelly Kampen is a well-known marque evangelist and super user of the sometimes controversial accommodation finder service that allows ordinary people to rent their properties to travelers. In January, he announced with joy in a blog post which had earned nearly THB 1.5 million in two years hosting over 700 guests.
Kelly wrote articles, guest on podcasts, and was scheduled to speak at the AirBnB Open in Paris this year, before being brutally kicked out of the community.
We have contacted AirBnB and are awaiting its response.