Backing Up Websites After A Brief Akamai Global Outage

(Reuters) – Many websites were briefly shut down during an outage triggered by an issue in Akamai Technologies Inc’s systems, the second major disruption related to the cloud computing company in about a month.

“We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations,” Akamai said in a tweet.

The interruption lasted for up to an hour and was caused by a bug in the Domain Name System (DNS) service, which allows web addresses to take users to their destinations, which was triggered during an upgrade. software update, Akamai said.

Services resumed after the update was canceled, Akamai added, and confirmed that the disruption was not due to a cyber attack.

“We are reviewing our software update process to avoid future disruptions. “

The Delta Air Lines, Costco Wholesale Corp, American Express, and Home Depot websites were initially down, showing Domain Name System (DNS) service errors.’s Oracle Corp and AWS have said that Akamai’s global network issue is impacting access to many internet resources, including their own cloud services.

Oracle and Amazon both said their services were running normally shortly after.

DNS is a service that allows users to connect to websites on their phone or laptop, where a domain name is used to reach a cloud network in order to upload content through an Internet Protocol (IP) address.

In June, several blackouts hit social media, government and news sites around the world, with some reports pointing to a problem with US-based cloud computing service providers.

Thousands of users have reported issues with the Airbnb, Home Depot, Expedia and Charles Schwab websites, according to the Downdetector outage tracking website on Thursday.

Downdetector, which tracks outages by collating status reports from a range of sources, said users reported issues with 48 services, mostly in the United States.

(Reporting by Chavi Mehta, Nivedita Balu and Akriti Sharma in Bangalore; Editing by Krishna Chandra Eluri)

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