Communicator Spotlight: Liz Jarvis-Shean of DoorDash

Photo illustration: Sarah Grillo/Axios. Photo courtesy DoorDash

Liz Jarvis-Shean is one of the most experienced starter communicators in the game and currently serves as VP of Communications and Policy at DoorDash.

Why is this important: Jarvis-Shean has a track record to thrive in intense, high-pressure environments — first at the White House, followed by Tesla, Airbnb, and now DoorDash.

🏗 How it’s structured: She reports directly to DoorDash CEO Tony Xu and manages the communications and policy teams, which have grown from 9 to 65 people in just three years.

  • They oversee functions such as government relations, public engagement, policy development and research, corporate communications, internal communications, and social impact.
  • “One of the reasons I joined DoorDash was Xu’s expectations. He believes communications and politics play a major role in business, and he wants my team to come to the table with ideas and ideas. comments,” Jarvis-Shean told Axios.

📈Trend spot: The evolution of public relations and what constitutes the media.

  • “We’ve pushed everyone to stop thinking of this as a specific outlet and instead think of media as a specific audience…And it’s going to be very different generationally and graphically.”
  • “It’s important to meet your audience where they are – whether on TikTok, Twitter, Instagram or Snap – and treat that channel with the same level of respect and resources that you would treat a more traditional media channel.”

🌅 Morning routine: She wakes up around 6 a.m. and spends 45 minutes drinking coffee and watching the news.

  • “That’s how I like to ground myself in the day and get a sense of what’s going on in the world.”

🚨 News Alerts: To do this, she reads all the newsletters she can get her hands on.

  • “I find newsletters to be the easiest and most effective way to get the news I need in the morning.”

☮️ De-stress routine: Fresh air, exercise and light content.

  • “In times of high stress, I reduce my media diet and spend more time consuming content different from what I do at work, like reading fiction and poetry, or watching Brooklyn 99.”

📱Most used app: Soft

🧠 Best Advice: Do your research. “To be an effective and impactful communicator, you need to know your business.”

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