Edinburgh neighbors complain of ‘screaming and screaming all day long’ from Airbnb apartment

Exasperated neighbors of an Edinburgh holiday apartment have complained of “screaming and screaming around the clock” and feeling “uncomfortable” about the safety of the block, in a planning row between council municipal and an Airbnb owner from Glasgow.

Glasgow-based Capital Letters Property Management, owned by businessman Steven Strachan, appealed to the Scottish government after council planners denied their application for a short-term permit at 5 Albert Street in June.

In a statement of appeal, submitted to the government’s Planning and Environmental Appeals Division (DPEA), Capital Letters insists neighbors have no problem with Airbnb – despite the council received several objections from the residents of the building.

The Notice of Appeal reads: “I would invite anyone to discuss this matter [of noise, antisocial behaviour and antisocial hours] with all the members of the stairwell up to 5, rue Albert.

“As stated above, no complaints have been registered regarding the rental of a 2F1 apartment.

However, the initial request received several objections from the other occupants of the staircase.

Andrew Mortimer, a neighbor of the apartment, wrote in his objection: “I am concerned about noise and disturbance.

“I am also concerned about safety, as residents would not constantly know who should be in the stairwell and who might be there uninvited. I would feel uncomfortable leaving the apartment unattended.

“I’m also worried about losing the sense of community in the stairwell. “

Another neighbor wrote: “We have had guests in the building already this year and they haven’t been so neighbors.

“I understand that people are visiting the city for new adventures and new memories, but when you live in a block, it becomes frustrating to have guests in the building screaming and screaming at all hours, constantly slamming them. doors.

“The fact that this residential block will now have people coming and going, isn’t that a risk of covid-19?

“Having several people in a small apartment over and over again will become a problem in feeling safe.

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“Some customers forget that people actually live in the buildings they stay in and don’t really respect them.

“I had to knock on the floor during the last guests’ stay because they were making so much noise.

“The noise is also propagated along the wall from below. I don’t know if it’s a structural flaw or what.

“When you have work at 5 in the morning and the guests are still making noise, it’s annoying. I’ve been living here for six years and I’m not 100% about it.

Edinburgh City Council rejected the request “as it would adversely affect the living conditions of nearby residents due to increased noise and disruption to the detriment of residential amenities,” but Capital Letters argues that This is not the case.

Their Notice of Appeal further states: “We strongly support that the applicant / owner has made a positive contribution to improving the comfort of his neighbors.

“If the decision to deny the application is confirmed, the applicant / owner will likely sell the property.


The appeal will now be decided by a government reporter, acting on behalf of Scottish ministers, by the end of November.

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