LILLEY: It’s time to close the door on Airbnb
I’m done with Airbnb; the relationship is over.
Either guests lie about their experiences or hosts find ways to boost their ratings, but I just can’t rely on this platform anymore.
My first experiences with Airbnb were great. What the hosts promised is what was delivered, the accommodations were wonderful or at least appeared as advertised.
The best I can say about Airbnb today is bouncer warning.
The old Latin expression for “The buyer beware” describes what is happening now. The accommodations I have encountered no longer correspond to their description, their photos, their too high rating or the money requested for some of these places.
In what world does a 4.63 out of 5 property have a shower where my head hits the ceiling – I’m 6ft 2in. Try to squat in the shower just to wash your hair, it’s no fun.
This is only a recent experience.
In another unit, the shower was installed in such a way that if the water was turned on before the shower curtain closed, the water squirted halfway onto the bathroom floor.
I have had experiences where I have booked a room described as a separate, private part of a house, only to find that it means there is a locked door preventing me from going up the stairs. I could still hear everything that was going on upstairs and they could hear what I was doing downstairs.
A bed and breakfast is not a hotel and you should not pretend it is the same experience. But Airbnb isn’t a bed and breakfast either, and you can’t pretend it is.
This platform was supposed to do to the hotel industry what Uber did to taxis. I can tell you that hotels are looking very good compared to Airbnb right now.
They are professionally run, clean, well managed, and offer much better value than most of the listings on Airbnb which are low quality and fly at night at best.
Too often what I see now is that there are people out there who have poorly renovated a property and are looking for a way to make a quick buck at the same time. Airbnb isn’t something they take seriously, it’s a side business, and a bad one at that.