PadSplit is Silicon Valley’s response to the affordable housing crisis

In order to regain access to his room, Griffin said he pledged some of his property and paid his balance, along with the $ 100 application fee and room reservation fee that PadSplit charges members. that they reimburse after their termination. “It put me in a hole and I’m still trying to recover,” he said.

Another former tenant suing PadSplit is Alexis Johnson, a 29-year-old black woman who reported the harassment of a white PadMate to the company earlier this year. After a “really great” experience at her previous PadSplit home, Johnson moved into a new home in February, where she was paying $ 175 per week. One of her new roommates took pictures and videos of her to send to the owner of the house and accused her of stealing coffee the morning after she moved in, Johnson said. She wanted to be moved to a new home right away, but the company told her she would have to pay the $ 100 re-booking fee. Johnson provided The New Republic with email exchanges showing she had twice complained to PadSplit about the “very racist and rude” roommate, who told the other residents of the house that she had the power to have them evicted, thanks to his friendship with the owner of the property. Two days after Johnson’s second complaint to PadSplit, the company terminated its membership.

“It has been brought to our attention that you have not helped to keep the PadSplit property clean,” read a March 10 email sent to her by the support team at the PadSplit. ‘company. Johnson believes this to be a lie invented by the roommate who harassed her, but it still constitutes a “first strike” under PadSplit’s three-strike policy. Over the next two hours, Johnson received emails from PadSplit sanctioning her with two more strikes. The second was for an “unregistered non-member guest” – Johnson had her 7-year-old son with her and said she didn’t realize this involved an additional $ 25 weekly charge. The final strike was for hanging up the phone on a PadSplit staff member when Johnson called to speak to them directly.

Finally, on the same Wednesday afternoon, Johnson received another email informing him that the owner would give him until 9 am Friday “to vacate the premises before changing the locks and removing your personal items from the House”. The owner followed through on the threats the following week, another email from PadSplit to Johnson shows, and the company asked him to collect his things from the porch within 48 hours. After researching information about Georgia’s eviction process and the ongoing federal moratorium, Johnson called the police, at which point they said PadSplit had once again allowed her code to let her into the house. The owner of the house then filed an eviction complaint against her, but she was able to move into a new apartment in April.

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