Raging Airbnb host terrifies guest after moldy sandwich complaint

A woman has documented the time her Airbnb host allegedly kicked her out of the property — because she complained about a moldy sandwich in the trash.

Kristin Eardley, 39, booked a two-night stay for a business trip to Los Angeles earlier this year. Unfortunately, the stay was cut short after the host allegedly barged in, yelling at her about complaints she apparently had with the property, including dirty surfaces.

In the video taken by Eardley and shared with South West News Service, the host can be seen entering the property and telling her to get out, before grabbing her things and trying to physically force her out. Eardley said she also allegedly hid her laptop.

“She started taking my stuff and throwing it out. She took my workbook, tore it up and threw the papers out,” Eardley, who had traveled from Chicago, told SWNS.

The guest was disgusted with what she would have found in the Airbnb.
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Kristin Eardley was "shaken" by his Airbnb experience, vowing never to use them again.
Kristin Eardley was “shaken” by her Airbnb experience, vowing never to use them again. However, an Airbnb spokesperson told The Post, “This type of behavior goes against everything Airbnb stands for, and we took action as soon as this matter came to our attention in April. , including removing the host and supporting the guest. . The safety of our community is our priority, and while isolated issues on Airbnb are rare, where they do occur, our community support team is available 24/7 to help.
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Bin not emptied containing moldy sand.
A moldy sandwich was reportedly found in the trash, relating to the guest.
Kennedy News and Media

“She kept pushing me, trying to push me out of her apartment, grabbing my arm and pushing on my waist,” Eardley continued. “I was terrified, I didn’t know what to do.”

Eardley was on the phone with Airbnb when the violent explosion began, but hung up and began filming the encounter. When the woman briefly left the apartment, Eardley locked the door before noticing she had left her phone, purse and keys on the table inside.

“She was always screaming,” she recalls. “[Saying] that I was in there doing drugs, that I broke into her apartment, that I stole her purse and her phone.

The frightened guest packed up her things in ‘less than seven minutes’, snapping photos of her property to show how she left it before opening the door and asking the woman for her laptop.

“I was supposed to be at this event in two hours. I said, ‘Where’s my laptop? Please give me my laptop – I would like to go. She said, ‘I have no idea what you’re talking about,'” according to Eardley.

“After probably five or 10 minutes of arguing with her about my laptop, I decided to leave and call the police and sort it out with them. I drove to Beverly Hills in tears.

There would have been dust in the apartment.
There would have been dust in the apartment.
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Eardley took photos in an attempt to prove that the apartment had not been cleaned properly.
Eardley took photos in an attempt to prove that the apartment had not been cleaned properly.
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The host gave him a “fake address”

The Airbnb guest said she booked the accommodation as an alternative to expensive hotels in the area while she was in town to speak at a conference, but admitted there were a few flags red when booking her, as the host “repeatedly contacting her”. and giving him a different address, claiming it was a security measure.

After going out to dinner the day she arrived, Eardley noticed the apartment was filthy with broken glass on the kitchen and dining room floor the next morning, leading her to believe it was was the host’s personal apartment that she had not cleaned properly.

The host reportedly became defensive after Eardley asked why the apartment was dirty.
The host reportedly became defensive after Eardley asked why the apartment was dirty.
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Guest complained to Airbnb and requested reimbursement for their $125 cleaning fee; she then expressed her displeasure about her stay so far at the host, which apparently led to the outburst.

Eardley further claimed that the host’s neighbors told her she was “volatile” and that the apartments could not be rented out as Airbnbs.

Eardley took the case to police, who had already received a call from the host accusing her of stealing $10,000 worth of jewelry.

The host's neighbors described her as "volatile," warn the guest to be careful.
The host’s neighbors supposedly described her as “volatile”, warning the guest to be careful.
Kennedy News and Media

The host also claimed she didn’t take the laptop, although it was later found by police in a dumpster.

“I am extremely shaken. It was really scary,” Eardley said of his experience, bowing to “never use Airbnb again.”

She said she also found the way the site handled it “not acceptable”, adding that she had been refunded the full cost of the booking, but said she was still waiting for the $400 compensation Airbnb allegedly promised her for the $660 in hotel costs for the night after the host kicked her out.

“Apparently they really don’t care that I had someone [enter] my active rental, [take] my things and [push] me,” she said.

Airbnb told The Post that they removed the host from the platform as soon as they were informed of the incident and that they have a 24-hour security line so that hosts and guests can connect with support agents.

“This type of behavior goes against everything Airbnb stands for, and we took action as soon as this matter came to our attention in April, including removing the host and supporting the guest,” a spokesperson for the platform told The Post. . “The safety of our community is our priority, and while isolated issues on Airbnb are rare, where they do occur, our community support team is available 24/7 to help.”

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