The Leeds couple’s fury after driving two and a half hours to Skegness to find the hotel they booked has closed

A couple from Leeds became enraged after driving over two hours to Skegness to find their hotel was closed.

John Holmes, 72, and Denise Holmes, 74, have booked a stay in Skegness for Friday 18 and Saturday 19 June for their son-in-law’s 50th birthday party.

However, when the couple arrived at the seaside town’s Premier Hotel, they arrived to find it was in fact closed and could not stay there, Lincolnshire Live reports.

READ MORE: Maskless football fans of the moment march through Leeds Covid hotspot chanting ‘coming home’

The hotel has been closed for security reasons, but reservations can still be made on some websites.

The couple paid £ 170 to stay two nights at the Premier Hotel and then had to pay an additional £ 85 to stay at the Fairfax Guest House once they realized they could not stay in the accommodation provided.

They want both expenses to be reimbursed by Hotels.com, amounting to £ 255.

To get the latest email updates from LeedsLive, click here.

“We traveled two and a half hours from Leeds,” explained Mr Holmes.

“We booked thinking it was part of the Premier Inn group. When we got there we saw the notice on the door and tried to call the number but couldn’t get through.

“We went to the Premier Inn on the waterfront. They said ‘this is not us’.

When they realized there was no room at the hostel, Mr. and Mrs. Holmes looked for another place to stay.

“We drove in the pouring rain on Friday night thinking maybe we should sleep in the car.

“Finally, we saw a vacancy sign in a very nice hotel called Fairfax Guest House.”

John said he was still trying to get a refund for the disastrous trip.



Premier Inn (left) and Premier Hotel (right) in Skegness

He said: “We were getting emails from Hotels.com before we left Leeds saying ‘don’t forget your trip to Skegness’.

“When we were walking around Skegness in the rain on Friday, we got an email saying ‘how’s the check-in going?’ We couldn’t check in because the door was locked.

“When we got back to Leeds we got another one saying, ‘How was your stay? “

“I’m not an expert in contract law, but it must be in violation of something. “

Back For Good – enter your zip code to see what’s open near you

Hotel owner Dr JR Kodali previously said he tried to get in touch with the booking sites that advertised his hotel saying the Premier Hotel was temporarily closed.

Mr Holmes sympathizes with him and says: “Hotels.com let him down as much as their customers.”

Sadly, this experience seems to have left a stain on Skegness in the eyes of the Leeds couple.

“It made us completely disgusted with Skegness. I don’t think we will be back.

Hotels.com has been contacted for comment.

Comments are closed.