What is the price of an uncleaned hotel room?

“The past year has been difficult because I have had panic attacks, anxiety attacks and landed in the ER twice,” she said in a Spanish interview in July. .

Now she’s back to work on call, working one or two days a week, or some weeks not at all. The work that was once divided between several housekeepers now falls solely on her, she said. “I had to do it myself because they said they were understaffed,” she said, “but why don’t they call us if they are understaffed? Why are we not working? “

Ms. Ryan, spokesperson for Hilton, said staffing levels are “assessed hotel by hotel and are informed by market demand, local business environments, as well as recommendations from government and health authorities.”

Stonebridge Companies, the hotel company that runs Hilton Seattle, which is franchisee, said that “the pandemic has dictated a number of changes within our service model, with daily room cleaning becoming an opt-in service, in the most cases ”.

Julie Gabot, a 62-year-old housekeeper in Hawaii, said her job has become more exhausting than it once was. She has worked at the Sheraton Waikiki for almost 30 years, and her seniority secured her employment when the hotel began to take over employees.

But parts that once took him 45 minutes to an hour to clean now take twice as long. Extended stays, which are more frequent now than before the pandemic, mean that “during the departure time it’s more difficult,” Gabot said. Items that would have been cleaned during daily cleanings, such as pads, diapers or sand collected on trips to the beach, accumulate.

“There are a lot of things to do, and then now we disinfect everything,” Ms. Gabot said. “It’s taking time now. “

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