Dublin’s Welltel changes name as wave of acquisitions continues

The Irish communications provider has made eight acquisitions in the past two years. It is aiming for further growth and plans to reach a workforce of more than 500 people.

Corporate communications company Welltel has acquired two companies as its acquisition spree continues.

The Dublin-based company has also announced that it is renaming DigitalWell.

It acquires specialist customer service consultancy Eleven, which has bases in Ireland and the UK, and multimedia contact center and customer service provider Wren Data, headquartered in Limerick.

Terms of the acquisitions were not disclosed, but DigitalWell said the combined multi-million dollar deals align with its growth strategy.

The company’s revenue has grown from 8 million euros in 2018 to 45 million euros last year, and it plans to increase its workforce to more than 500 people by 2027.

This growth has been accompanied by a series of acquisitions in the areas of communications, cloud and computing.

Earlier this year it acquired IT services company ANS, following deals to buy companies including Strencom, Intellicom and Novi.

Eleven and Wren Data are DigitalWell’s seventh and eighth acquisitions over the past two years.

Both companies have partnerships with cloud software company Genesys, and DigitalWell said this will help strengthen its position in the enterprise communications space.

The deals will also see the DigitalWell team grow to over 230 people and expand its operations to 63 countries.

Founded in 2007, DigitalWell now provides a range of business communication, consulting and technology transformation services. The company’s customers include Permanent TSB, Axa, Airbnb and Fexco.

“The acquisition of Eleven and Wren Data supports our ambition to solidify our strategic direction in terms of product portfolio and international expansion,” said Ross Murray, CEO of DigitalWell.

“Both businesses are a very valuable and strategic complement for DigitalWell, and come at a pivotal time in our rebranding journey as we aim to become one of the largest voice and contact center specialists focused on the cloud in Ireland and beyond. »

Disclosure: Silicon Republic is a DigitalWell customer

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