Martin K. Birmingham, Chairman and CEO of Five Star Bank, announced this week that the first phase of Five Star Bank’s branch reopening plan will begin with the return to full in-person banking services and the reopening of halls. in nine of the Bank’s branches. . Five Star Bank is a subsidiary of Financial Institutions, Inc. (NASDAQ: FISI) (the “Company”), and a leading provider of consumer and business loan services in the Western, Central and Southern regions. from New York.
“Today is an exciting day as we welcome our customers back to our branches in Allegany, Batavia West, Canandaigua, East Aurora, Elmira Downtown, Geneseo, Greece, North Warsaw and Seneca Falls. Five Star Bank associates look forward to providing our clients with a full range of in-person banking, financial education, advice and solutions to enhance their financial well-being, ”said Birmingham.
“Our top priority in developing this reopening plan has been the health and safety of our community, our customers and our associates,” said Birmingham.
“Much thought and preparation has gone into our reopening plan, we will continue our thoughtful approach as we reopen our additional branches in the coming weeks. We will base our schedule on a number of factors, including branch location to ensure all communities in our footprint are served and the volume of transactions. “
While in-person banking services at the majority of Five Star Bank branches have been closed since March 18 at the start of the pandemic, 90% of Five Star Bank’s 53 branches have remained open under modified operations, including drive-thru lanes, ATMs and interactive ATMs.
Today’s reopening brings the total number of Five Star locations now open for in-person services to 12. Albion branch and downtown Five Star locations at Five Star Bank Plaza in Rochester and Fountain Plaza in Buffalo, never closed and continued to serve customers with full-person banking.
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