Israel: based in Tel Aviv hotel technology startup Duve raised $10 million in a Series A round, bringing his total funding to date to $14 million.
After reporting rapid growth in sales and customers over the past year, the company said it will use the new funding to invest in team expansion and support growth, and is opening several positions in the whole organization.
The investment is being led by investment firm XT Hi-Tech, which has 80 past investments and more than 30 IPOs and M&As in its portfolio, as well as existing Duve investors.
Duve’s white-label platform enables hosts, property managers, hoteliers and other hospitality professionals to communicate more effectively with guests and up-sell incentivized services to meet their exact needs. It collects details such as reason for visit, interests, language, type of visit [family / business / romantic]travel mode, F&B preferences, allowing professionals to personalize and segment customer journeys, as well as build a digital and personalized experience.
Guests arriving at check-in will be able to pay for upsell services such as early check-in, transportation, or local activities, and receive a personalized confirmation email, online check-in, guest application, and messages pre-programmed.
Founded in 2016 as Wishbox, Duve says it sets the bar for the future of hospitality, by being more specific and personal with each guest, maximizing each guest’s earning potential and increasing satisfaction. , happiness and customer return rate.
During Covid, the company saw exponential growth after onboarding “thousands” of new vacation rentals, hotels, aparthotels, hostels and more.
Assif Stoffman, Managing Director at XT Hi-Tech, said, “Duve brings an innovative new platform to the hospitality industry, delivering a wide range of interactive guest experience solutions, and enabling hotels and hoteliers to increase revenue and improve guest satisfaction. Duve showed strong product/market fit in a category that we believe will be crucial in the hospitality industry for years to come.
“We are pleased to partner with the Duve team and believe they are in an optimal position to lead the market,” added Stoffman.
Duve CEO David Mezuman said, “We couldn’t ask for better investors who better understand our grand vision. We see the digital transformation of the hospitality industry happening before our very eyes, and we are sure that in the years to come, a digitized guest experience will become the norm in all hotels around the world.
“We are excited to lead the digital transformation of the industry and provide hoteliers with the tools to create unique guest experiences. We are embarking on this journey with our wonderful employees, investors, partners and customers behind us,” he added.
Duve currently serves customers in over 64 countries worldwide and supports over 120 integration partners in property management systems [PMS]channel managers, real estate service providers, digital key providers and third party vendors.
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