Uber Health (UBER), a grant from the popular ride-sharing app, has seen growing demand for the service as it continues its foray into the $4 trillion healthcare industry.
Uber Health’s global head, Caitlin Donovan, said there was particularly growing interest in specialist meal and medical device delivery services. When it launched in 2018, it was mainly for patient transport services.
“We’re thinking about how to choose the right partners to be able to do this at scale, because there’s such a degree of overlap between those who need a ride and those who need something,” Donovan said. at Yahoo Finance at the HLTH Conference in Las Vegas this week.
The company has been slowly building its strategy for years and is still figuring out the right partners to achieve the goal, Donovan said.
Beyond health-centric solutions, Uber Health is also looking to partner with other companies. For example, he recently announced services, including rides to appointments for patients on employer-sponsored plans, as well as rides for nurses, especially those in home health care.
“We’ve heard anecdotally from our customers that you can see an extra patient a day, which not only helps serve the patient, but also makes a workforce where we have a shortage much more productive. “, said Donovan.
Uber Health is urging companies that these services reduce costs, with more people being seen at home or in medical facilities other than emergency rooms.
“Because just having the benefits and having the tool is not enough,” Donovan said.
“We are now thinking about how to make these health plans scalable by thinking of overlapping patient needs so that we can take the administrative costs out of the system and then, frankly, structuring the benefits in a way that works for everyone” , she said. said.
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