New Property Experience Management System (PXMS) combats the fractured booking journey by allowing hotel guests to book all available experiences in a unified booking basket
LA VEGAS, October 11, 2022 /PRNewswire/ — UrVenue is pleased to announce the launch of UV Company, the next generation of its platform for monetizing and managing experience-based inventory across a property. Much like a Property Management System (PMS) that manages a property’s entire room inventory, UV Enterprise, the hospitality industry’s first official Property Experience Management System (PXMS), is a comprehensive technology platform that provides hospitality leaders the ability to sell, yield, and leverage on-property experiences.
UV Enterprise is a game changer, fully capable of being its own hotel technology classification.
In a 2021 study with YouGov, 85% of luxury leisure travelers said they would book additional experiences in advance with a single shopping cart experience. UrVenue addresses this growing need by allowing guests to book all available experiences resort-wide and throughout their stay in one unified booking cart and allowing hotel operators to manage all POS inventory. and serve all customers on one platform.
“After more than two years of evolving our industry-leading venue management system, we are very proud to pioneer the first hospitality PXMS,” said Deron Pearson, CEO of UrVenue. “We believe UV Enterprise is a game-changer, fully capable of standing out as its own hotel technology classification. Managing each experience on a different, siled system is a real hassle for resort operations and their customers. UV Enterprise manages them all in one place, making PXMS an integral part of station operations, just like PMS.”
UV Enterprise has four main features:
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Trade: Monetize experience-based inventory with a robust booking and ticketing solution that offers upsells, cross-sells, and live inventory packages
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Operations: Streamline facility-wide operations, increase team productivity, centralize guest data, and improve the guest experience.
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Knowledge: Leverage an enterprise-wide analytics layer to deliver commerce and operations insights to every team.
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Knowledge management: Ensure that every system, team, guest touchpoint and third party can securely access vital business data in real time with unparalleled accuracy.
UV Enterprise also includes several new and advanced features:
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Itinerary designer: Delight customers with the ability to book every experience under one roof in a unified booking cart and empower employees to book the same experiences on behalf of customers in the guest services dashboard
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Interactive 3D seating plans: Inspire guests with detailed renderings of venues and empower them to choose the exact location of their table or VIP cabana
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Distribution channels: Target customer segments with custom pricing and inventory and easily manage distribution channels, including third-party resellers
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Revenue management: Price performance, time slot inventory and customer segmentation with robust and automated tools
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Full Payment Methods: Use a variety of payment options to suit your experience – reservations, secure reservations, deposits, food and beverage minimums or full prepayments
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Partner integrations: Connect the dots between all major customer touchpoints with over 30 integrations with POS, PMS, payment and other top partners
Insights from industry leaders and innovators
Founded in 2011, UrVenue is a dominant presence on the Las Vegas Strip and has grown to serve over 250 customers in 15 countries. It is specifically designed for experience-based inventory found in resort or mixed-use environments – nightclubs, day clubs, pools, restaurants, sportsbooks, lounges, shows, entertainment, activities, and more. Prior to its official launch, UV Enterprise was piloted by Vegas’ and the largest integrated resorts in the world.
“Circa Resort and Casino offers the greatest sports betting experiences in the world, and we were one of the first customers to pilot UV Enterprise. day, often at the same time. Therefore, we need a versatile platform that not only allows us to sell multiple sporting events simultaneously, but also allows us to split the day and resell the same inventory throughout day, maximizing the use of our inventory and providing our customers with options that work best for them.We are also leveraging the yield capability of UV Enterprise, which automatically increases prices along with demand, generating additional revenue for our sports betting and Stadium Swim We even use UV Enterprise in our Legacy Club lounge and this is a very unique feature which allows us to sell the sunset package at the exact minute the sun sets each day Vegas.” — Derek StevenOwner and CEO, Circa Resort & Casino
“I have worked with UrVenue and its founder, Cedric Ancellin, for many years, starting with Drai’s and Caesars Entertainment and now in my role at The Venetian. As a long-term partner, I have seen the system grow from its early days in nightclubs, lounges, and pools to the robust property-scale platform it is today. Not only does UV Enterprise improve the customer experience, it allows us to monetize our unique inventory and generate significant revenue growth. Michael Grubercontent director, The Venetian Resort Las Vegas
“Resorts World is technology-driven and we align with partners who are hyper-focused on digital guest experience innovation. Zouk Group was the first organization to pilot UV Enterprise’s new unified booking cart, and we’ve seen an increase in cross-selling and multi-day bookings for our nightclub, nightclub, restaurant and lounge experiences. Using UV Enterprise has helped us realize the power of itinerary building capabilities personalized — Ronn NicolliMarketing Director at Resorts World Las Vegas.
“I’ve seen UrVenue evolve over the years from a venue management system to the industry’s first real estate experience management system with UV Enterprise. I first partnered with UrVenue while I worked at Caesars Entertainment. UrVenue’s strong booking and ticketing capabilities helped drive presales for our pools, sportsbooks, activations and pop-up events (like New Years Eve). helped inspire some of the key features and innovations of the UV Enterprise platform.Since the San Manuel Gaming and Hospitality Authority acquired Palms Casino Resort, we have been using UV Enterprise across a variety of outlets and integrating the solution for creating routes and its unified booking cart feature. I’m proud to be a partner who helped pave the way for this new category of technology. Strong partnerships across platforms Technology rms and hotel operators are critical to advancing guest experience and long-term revenue growth.” — Jared Rapierfirst vice-president, San Manuel Mission Band of Indians
“Vegas is the intellectual gaming and resort capital of the world. He is known for understanding what his customers want and driving innovation at scale. Therefore, it’s no surprise that UrVenue, a local hospitality technology company, worked closely with its gaming and resort partners to launch UV Enterprise, and in the process invented a new category of technology – the PXMS. Vegas’ The stamp of approval means it’s ready to be exported to the rest of the hospitality industry.” — Bo Bernhardvice president of Economic development, UNLV and executive director of UNLV International Gaming Institute
To learn more about how UrVenue Enterprise, the industry’s first PXMS, can improve your customer experience and monetize experience-based inventory, visit urvenue.com.
About UrVenue
UrVenue is a hospitality technology company that launched the industry’s first real estate experience management system (PXMS). As a comprehensive technology solution, UrVenue Enterprise enables commerce, operations, data insights and knowledge management for venue and resort experiences and bridges the fractured booking journey through its booking capabilities unified. UrVenue was specifically designed for hospitality venues including night clubs, day clubs, restaurants, lounges, swimming pools, resort beaches, sports betting, special events/shows, leisure , etc. Since 2011, UrVenue’s technology has been the trusted solution for customers ranging from independent venue operators to global organizations including Caesars Entertainment, MGM Resorts International, Wynn Resorts, Club Med, Circa Resort & Casino, Tao Group, Resorts World , The Venetian, Mohegan Sun , Société de Paris and Groupe Zouk. UrVenue was a multi-year finalist for the Skift IDEA Rewards. For more information, visit urvenue.com. Follow us on social networks: LinkedIn, Twitter, Facebook, instagram.
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