Wild Stories of Hidden Fees from Past Airbnb Guests


“My family stayed at an Airbnb, and after we booked it, the host emailed me with 3 pages of step-by-step instructions on what to do and what not to do. Here’s just a tiny bit of what he understood:”

“HEAT: The fireplace is the preferred (more economical) heat source for the house; please turn on ceiling and door fans to distribute heat and turn down thermostats for electric heat when using fireplace. When using electric heat, turn up the heat using the controls in each room only as needed; 60-65 is generally a comfortable temperature range. Please turn off the heating and close the bedroom doors if you are not using a room during your stay. During the day, if you are not using either bedroom, please turn off the heating and close both until approximately one hour before bedtime. Also turn down the heat throughout the house if you plan to be away for more than a short time, and turn off fans and lights when not in use.”

“Wash and fold sheets and towels (if any) and any soiled bedding or blankets. If you prefer to entrust us with the washing, a laundering fee of at least $15 per load will be claimed against your security deposit.”

“Take garbage and recyclables to the bin behind the visitor center…Garbage left will incur a minimum disposal fee of $15. DO NOT mix recyclables with household trash, as significant fines may be imposed by the community. »

“Mind you, we PAID cleaning and service fees! We couldn’t even relax because we were so worried about what we were doing wrong and what extra bullshit we would be charged for. It was too, too stressful and tense. I would much rather book a hotel.”

Coco Chanel

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