Detroit Lions player Taylor Decker did what any disgruntled parent would face with customer service issues: take to Twitter. On Thursday, January 12, delivery giant FedEx reportedly lost a breast milk delivery intended for Decker’s newborn and, when the offensive tackle called for help, claimed there was nothing he could do.
After traveling Phoenix, Arizona, to four different FedEx locations in an attempt to find the milk, the star offensive tackle turned to his 114,000 followers. “Thank you to FedEx for losing a month-long 24-hour perishable shipment of milk for my newborn, and saying there was nothing they could do and they wouldn’t refund me. What a joke, ” Decker tweeted late Thursday evening.
After the tweet went viral, FedEx reached out to offer “additional assistance.” In the meantime, fans responded on Twitter with possible solutions like ordering milk from a pharmacy. But the large consignment cannot easily be replaced. “Unfortunately, it was my wife’s breast milk she had pumped and frozen so we can transport him out of season,” the 29-year-old wrote in response. “Unfortunately he can’t be replaced which is why I’m pissed.” The couple shipped him to Arizona, where they plan to live with their 3-month-old daughter, Daisy Faye Decker, until the season resumes.
Others weren’t as helpful. One person wrote: “You should have been a better dad and found safer ways to get it then. [sic] rely on a shipping company that is the government [sic] possesses. You have no one to blame but yourself, IMHO,” to which Decker replied what we all thought: “You’re probably so much fun at parties.”
If FedEx is able to find the package, it’s counted — and it may even be too late, depending on when Decker shipped the package. CDC guidelines on Storing Breastmilk recommends using previously frozen breastmilk within 24 hours and never refreezing breastmilk after it has thawed. However, if breast milk begins to thaw but still contains ice crystals, it is safe to refrozen. Good luck to Decker and his “little lioness”.
Comments are closed.